Support and Help Topics for Icing Images Edible Inks and Printers

Setup and troubleshooting information for edible ink printers and edible ink cartridges from Icing Images

Printer Support


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Topics Include:
General Information
  • Icing Sheet Instructions
  • Printer Setup without a PC
  • How to Handle Out of Ink Printer Error
  • Ink Refill Instructions
Genesis Printers and Inks
  • Genesis Printer Settings with a PC
  • Genesis Ink Cartridge (250/251) Installation
  • Paper Tray Setup for Genesis Printers
Spectra TS Printers and Inks
  • Spectra Printer Settings with a PC
  • Spectra TS Printer Settings with a PC
  • Spectra Ink Cartridge (270/271) Installation
Platinum Printers and Inks
  • Platinum Printer Settings with a PC
  • Platinum Ink Cartridge (280/281) Installation
  • Important
Elite and Gold Label Inks
  • Elite (225/226) and Gold Label (220/221) Cartridge Installation
Troubleshooting Canon Printers
  • Cleaning Contacts and Chips for Cartridge Recognition
  • Cleaning Pin Feed on Canon Printer
  • Edible Ink Solutions
  • Print Head Clogs in Canon Printers
  • Printing a Nozzle Check on a Canon Printer
  • Dampening/Reviving Waste Tank Sponge
  • Steam Cleaner Instructions for Canon
  • Venting Cartridges (Orange Clips)
  • Venting Cartridges (Black Clips)


All Icing Images products are compatible with PC and Mac computers. However, Icing Images does not provide support for Mac products as we are a PC based company.

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The information contained on this support page is intellectual property of Icing Images. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than you may print or download to a local hard disk extracts for your personal and non-commercial use only.

You may not, except with our express written permission, distribute or commercially exploit the content. The information contained on this page is for general information purposes only. The information is provided by Icing Images and while Icing Images endeavors to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the information, products, services, or related graphics contained on this page for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of these support topics.

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